Términos del servicio

GENERAL TERMS AND CONDITIONS OF SALE – JELPAZN STORE (FLEXIBLE VERSION)
1. Acceptance of Terms

By using our site, you agree to our General Terms and Conditions. We are committed to providing a clear, honest, and professional experience.

2. Products

We do our best to present products that accurately reflect reality. Slight differences may occur depending on screens or suppliers.

3. Pricing and Payments
All prices are in USD.
Secure payment is required at the time of order.
In the event of a pricing error, we will contact you before canceling the order.
4. Orders

We may cancel an order in the event of:

stock issues
suspected fraud
technical errors

👉 In all cases, you will be notified and promptly refunded.

5. Delivery
Delivery times are estimated (generally 3 to 7 days, or longer depending on the product).
A tracking number is provided.
In the event of a significant delay, we remain available to assist you.
6. Returns & Refunds (BALANCED)

We want you to be satisfied 👇

✔ Return window: 15 days after receipt.
✔ Product requirements:

unused
in good condition
in original packaging

👉 If the product is:

defective
damaged
or the result of an error on our part

➡️ We will cover the cost of a refund or replacement.

👉 If the customer changes their mind:

returns are accepted
return shipping costs are the responsibility of the customer
7. Refunds
Processed within 3 to 7 business days after receipt of the returned item.
Refund issued via the original payment method.
8. Liability

We do our best to ensure quality, but we cannot be held liable for any misuse of the product.

9. Customer Service

Our team is available to assist you.
👉 We always prioritize an amicable resolution before resorting to any dispute.

10. Customer Account

You are responsible for the information provided in your account. 11. Intellectual Property

All content (JELPAZN STORE) is protected.

12. Modifications

We may update these terms at any time to improve our services.

13. Governing Law

These terms are governed by the laws of the United States.